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I recently spoke at a digital printing industry conference on the subject of profitable hiring. One of the insights I offer is that when hiring a new salesperson (or any employee), you should look at your existing top performers and try to find people who one, have similar behaviors and two, work well with your [...]

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In the April issue of Package Design magazine, we were asked to contribute a case study for a feature article on options in prototyping (see article on page 30, “Proof of Concepts”). It’s an interesting piece because it quickly shows package designers and brand owners that they have a number of ways to do a [...]

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What can we learn from the NFL, on delivering the greater good to your “employees?” One of the best gifts you can give to your employees is the gift of a continuing education—because learning shouldn’t stop when you’re on the job. Continuing education has win-win benefits: It keeps the employee engaged and fulfilled, and on [...]

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The buzz is big—recent estimates have Pinterest at 12 million users plus. Pinterest is a virtual, online pin board—a place for users to collect images from around the web and pin them to their own board based on their interests, thus creating a custom web page of their favorite images. Here’s a webinar I gave [...]

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Reorganize, rewrite, and retire—those are the 3Rs. But before we get into them, let’s quickly define what content marketing is. According to www.marketo.com, content marketing is “the creation and sharing of content for the purpose of promoting a product or service.” Remember, the spotlight of the content may not specifically be about your company or [...]

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We’ve been working with Intelligent Conversations (IC) to help develop our sales team. You can read IC’s full blog, but they have an exercise that includes a worksheet that illustrates the true value of time.  It takes each sales manager’s income from last year divided by 2,080 (40 hours x 52 weeks) and shows his [...]

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Here are some more great examples of things that should not be on your to-do list from INC. Magazine. (Read Part 1.) 4 don’ts to consider on that power lunch: Don’t make online reservations (talking with a person so you can go over your preferences and give the restaurant your client’s name). Don’t wait to [...]

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In this age of social media and new rules of online etiquette, I thought it would be interesting to blog about the things you shouldn’t do (online or otherwise). For example, Ace of Sales tells you that cold calling is a waste of time—that social media engagement is “the new cold call.” They also say [...]

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Attitude is everything, at work, in life—anywhere you set goals or need to overcome an obstacle. Over the holidays, I committed an hour every day for a week to a webinar from the Ace of Sales experts. The first day talked about taking personal responsibility for success in 2012—using the reference to renting or owning [...]

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It’s no secret that if you want something fast, you will likely pay more upfront for it. Fast package digital printing is what we do every day, and we offer our customers options based on how quickly they need samples (example, 3-4 business days, 5-7, or 8-10). Of course, if they need it even faster, [...]

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